At COSMIC TRADERS INTERNATIONAL, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email address, payment details.
- Order Information: Products purchased, delivery preferences, transaction history.
- Technical Information: IP address, browser type, device details, and browsing activity on our site.
- Communication Records: Emails, phone calls, or messages exchanged with our customer service team.
2. How We Use Your Information
Your information is used to:
- Process and deliver your orders.
- Communicate with you about your order status, promotions, or inquiries.
- Improve our products, services, and website experience.
- Ensure compliance with legal and regulatory requirements.
- Prevent fraud, maintain security, and protect our business.
3. Sharing Your Information
We do not sell, rent, or trade your personal data.
We may share your information only with:
- Trusted service providers (e.g., payment processors, delivery companies).
- Legal authorities if required by law.
- Third-party auditors for quality and compliance purposes.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your information.
- Request deletion of your data (subject to legal obligations).
- Opt out of promotional communications at any time.
6. Cookies & Tracking
Our website may use cookies and similar tracking tools to improve user experience, analyze traffic, and personalize content. You can manage cookie preferences in your browser settings.
7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
8. Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, please contact us:
📞 Phone: +92 311 5544507
📧 Email: contact@cosmic.com.pk
🏢 Address: Office # 1, Plot # 89, Block E, Abdullah Shah Ghazi Goth, Maulana Ubaidullah Sindhi Rd, Sector 30/A Karachi, Pakistan